Our service
Rather not litigate yourself? Then we will.
A Rent Tribunal procedure is very doable on your own, and everything on this site helps you do it for free. If you would rather hand it over, we take your case: from the points count and the evidence to the request and the hearing. You pay a fixed fee of 99 euro per case. That amount is due whatever the outcome, and there is nothing on top of it.
How a case runs
No surprises: these are the six steps, and you hear from us at each one.
Application and first assessment
within two working days
You send us your address, your base rent and a short description. We count the points, see which procedures stand a chance and whether your deadlines are still open. You get an honest verdict, including when that verdict is that a case makes little sense.
Proposal and authorisation
you decide, no rush
If your case is promising you receive a written proposal: which procedure we will run, the expected outcome and its range, and the percentage we charge if you win. We only start once you sign, and you authorise us for this case alone.
File and letter to your landlord
week one to two
We build the file: points count, evidence, tenancy agreement and correspondence. It usually starts with a substantiated letter to your landlord. A share of cases ends right here, because landlords often prefer adjusting to litigating.
Request to the Rent Tribunal
week two to four
If no solution is reached we file the request and advance the fee. We track every deadline in the procedure and answer the Tribunal's questions on your behalf.
Inspection and hearing
the Tribunal sets the pace
The Tribunal may send an inspector to measure the home. We prepare you for that and attend the hearing on your behalf. You never sit there alone, and if you prefer, you do not have to attend at all.
Ruling and enforcement
after the ruling
If you win we make sure the reduction and the repayment actually happen. If the landlord does not pay, we discuss the next step. Only once the money has arrived do we invoice our share.
What the fixed fee covers
You pay a fixed fee of 99 euro per case. That amount is due whatever the outcome, and there is nothing on top of it.
We choose that model deliberately: it puts the risk on us and it aligns our interests with yours. We only earn when you win, so we do not start cases we expect to lose. That is also why you get an honest no when that is the right answer.
What it costs
Prefer a fixed price? For € 99 we draft the document and file it. You then pay that amount whatever the outcome, and nothing else. On a large case that works out cheaper for you, on a small one it does not. In the proposal we work out where that tipping point lies for you, even when it costs us money.
All amounts and percentages on this page include 21 per cent VAT. As they should: a consumer is entitled to see what he actually pays.
What we take over
- The full substantiation: points count, legal maximum rent and the evidence the Rent Tribunal wants to see.
- The correspondence with your landlord, with the right letters at the right moments and within every statutory deadline.
- The request to the Rent Tribunal, advancing the fee and tracking every deadline.
- Preparing for the inspection of your home and representing you at the hearing.
- Enforcement after the ruling: the reduction applied and the overpaid rent back in your account.
What we need from you
Four things, no more: your tenancy agreement, the latest rent increase letter if you have one, the service charge statement if your case is about that, and photos in case of defects. If something is missing, we help you obtain it.
Frequently asked questions
What does it cost if I lose?
The fixed fee of 99 euro is due whatever the outcome. We are honest about that up front: you are paying for the work, not for the result. The Rent Tribunal fee of twenty five euro is paid by you and is refunded if you win.
What do you charge if I win?
A percentage of what the case brings you, stated in the proposal before you sign. We publish the exact rates when the service opens. The market average is thirty to thirty-three percent and we deliberately sit below it.
How will I be kept informed?
You get a message at every step: confirmation of your application, the proposal, the letter to your landlord, the filing with the Rent Tribunal, any hearing, and the ruling. Beyond that we never send you unsolicited mail.
How long does a procedure take?
Our preparation usually takes two to four weeks. After that the Rent Tribunal sets the pace, which in practice ranges from a few months to longer when they are busy. We keep you posted at every step, including when things are quiet.
Can my landlord evict me for this?
No. Dutch tenancy protection is strong and your landlord cannot end your contract because you exercise your rights. We also keep all communication businesslike and in writing, so the relationship stays workable.
Who do you not do this for?
We do not take on cases for tenants of housing associations. All free tools on this site do work for them.
Honest about what we do not do. We are not a law firm and do not handle cases that belong in court. Our service focuses on Rent Tribunal procedures. If you rent from a housing association, we do not take the case itself.
We take on more cases soon
You cannot submit your case through this site just yet. We would rather tell you that plainly than let you fill in a form that leads nowhere.
Put yourself on the list. We work through it in order, so the earlier you are on it, the earlier it is your turn. You pay a fixed fee of 99 euro per case. That amount is due whatever the outcome, and there is nothing on top of it.
In the meantime everything on this site stays free, and you can always go to the Huurcommissie yourself.